FAQs
Welcome to Our Fashion Haven!
Thank you for visiting our FAQ page! We’re thrilled to have you explore our collection and services. Here, you’ll find answers to all your questions about our trendy pieces, how to style them, and everything in between. Whether you’re curious about our shipping policies, return procedures, or the latest trends, we’re here to help make your shopping experience seamless and enjoyable. Dive into our frequently asked questions, and let’s turn every outfit into a statement of your unique style!
- For UK Delivery cost is £4.99 unless it is on offer
- Shipping usually within 7 to 14 business days
- 7 Days Express delivery options also available
- See the delivery FAQs for details on shipping methods, costs and delivery times
Shella accepts the following payment methods:
- Credit Card: Visa, MasterCard, Discover, American Express, JCB, Visa Electron. The total will be charged to your card when the order is shipped.
- La Modelle features a Fast Checkout option, allowing you to securely save your credit card details so that you don’t have to re-enter them for future purchases.
- PayPal: Shop easily online without having to enter your credit card details on the website.
Your account will be charged once the order is completed. To register for a PayPal account, visit the website paypal.com.
Items returned within 28 days of their original shipment date in same as new condition will be eligible for a full refund or store credit. Refunds will be charged back to the original form of payment used for purchase. Customer is responsible for shipping charges when making returns and shipping/handling fees of original purchase is non-refundable.